AIA Casino Terms & Conditions — Complete Guide

AIA Casino is an internationally licensed online gaming and Sports Betting platform. These Terms apply to all our services, games, promotions, and all matters relating to users.

By using our platform, you confirm that you have read, understood, and agreed to abide by these terms and conditions in full. If you do not agree with any part of these terms, please refrain from using the platform.

AIA Casino reserves the right to temporarily suspend or modify its services at any time, for any reason, without prior notice. Services may be temporarily unavailable due to scheduled maintenance or unexpected technical issues.

A registered account is required to access all services on AIA Casino. During registration, you must provide accurate and complete information. Providing false information may result in your account being suspended or terminated.

Each user may hold only one account. If multiple accounts are found under the same individual, they will be closed and any pending bonuses or winnings may be forfeited.

• The name, address, and phone number provided at registration must be accurate.
• Passwords must be at least 8 characters long and include at least one uppercase letter and one number.
• Enabling two-factor authentication (2FA) is strongly recommended to keep your account secure.
• Any unauthorized use of your account must be reported to us immediately.

You must be at least 18 years old to participate at AIA Casino. We are committed to protecting minors from accessing our gaming services. If there is any doubt, we reserve the right to request government-issued ID for age verification at any time.

• Age verification may be required via National ID (NID) or passport.
• Withdrawal access may be suspended until age verification is completed.
• If a user is identified as a minor, the account will be permanently closed and all deposited funds will be returned.

Additionally, residents of countries where online gaming is fully prohibited are not permitted to use AIA Casino. It is your responsibility to comply with the laws of your own country.

Mobile Pay, Nagad, and other approved payment methods are available for deposits at AIA Casino. Deposits are generally processed instantly. If there is a delay due to a technical issue, please contact our support team.

• The minimum deposit amount is ৳100.
• The maximum single deposit limit varies depending on the payment method used.
• All deposits must be made from your own account using your own payment method.
• Deposits made through third parties are strictly prohibited.

Withdrawing your winnings at AIA Casino is simple and fast. Withdrawal requests are typically processed within 3–5 minutes on average, though some cases may take longer due to verification requirements.

• The minimum withdrawal amount is ৳500.
• Withdrawals can only be made to the same payment method used for the original deposit.
• Withdrawal of large amounts may be delayed if KYC (Know Your Customer) verification has not been completed.
• Winnings from bonuses are subject to specific wagering requirements before withdrawal.
• Withdrawals may be temporarily suspended in the case of suspicious transactions.

AIA Casino offers a variety of bonuses and promotions — welcome bonuses, reload bonuses, cashback, free spins, and more. Each bonus comes with its own terms, which are clearly stated in the offer details.

• Each bonus may only be claimed once, unless otherwise stated.
• Bonus funds cannot be withdrawn before the wagering requirements have been met.
• Bonus wagering requirements must generally be completed within 7–30 days.
• Claiming bonuses across multiple accounts will be treated as fraud.
• AIA Casino reserves the right to modify or cancel any bonus offer at any time.

All games at AIA Casino are powered by internationally certified RNG (Random Number Generator) technology. Every game outcome is entirely fair and free from any external influence.

• Each game has its own rules, which can be viewed within the game interface.
• In the event of a disconnection, game outcomes will be determined based on the server's records.
• In live dealer games, the dealer's decision is final.
• In Sports Betting, if a match is cancelled, the stake will be refunded.
• AIA Casino reserves the right to void any abnormal payout resulting from a technical error.

The following activities are strictly prohibited on AIA Casino. If any of these are found to have occurred, the account will be permanently closed:

• Creating multiple accounts to take advantage of bonus offers.
• Using bots, automated software, or artificial intelligence to play games.
• Using the platform for money laundering or any other illegal financial activity.
• Threatening or harassing other users.
• Attempting to breach or circumvent the platform's security systems.
• Creating an account using false or misleading information.

AIA Casino reserves the right to suspend or permanently close an account under the following circumstances:

• If evidence of a Terms violation is found.
• Extended periods of inactivity (more than 12 months).
• If KYC verification fails.
• At the user's own request (self-exclusion).

Users may request to close their account at any time. Any verified balance will be returned in accordance with the applicable withdrawal policy.

AIA Casino is committed to protecting your personal information. We will never sell your data to third parties without your consent. For more details, please read our Privacy Policy read.

• All data is secured with 256-bit SSL encryption.
• Payment information is stored in accordance with PCI-DSS standards.
• Information may be disclosed to authorities when required by legal obligation.

AIA Casino shall not be held liable for any losses arising from the following circumstances:

• If a game is interrupted mid-session due to loss of internet connection.
• If account credentials are lost due to the user's own negligence.
• Due to delays caused by third-party payment gateway issues.
• In the event of a natural disaster or unforeseen technical failure.

For any claim or dispute, AIA Casino's liability is limited to the total amount deposited by the user in the preceding 30 days.

AIA Casino reserves the right to update these terms and conditions at any time. For significant changes, notice will be provided via your registered email or through an on-platform notification. Continued use of the platform after any changes constitutes acceptance of the updated terms.

If you have any questions or concerns regarding these Terms, please contact our support team:

• Email: support@aiacasino.app
• Live Chat: Available 24/7
• Average Response Time: 2 Minutes